What is your return and refund policy?
At Chitrkalaa, we care about your happiness. If there’s any issue with your order, you can reach out to our support team within 2 days of receiving your posters at chitrkalaaofficial@gmail.com. We will do our best to make things right.
Please refer to our detailed return and refund policy on our website for more information.
Can I cancel or change my order?
Cancellation Policy:
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Order Cancellation: If you wish to cancel your order, please contact our support team at chitrkalaaofficial@gmail.com as soon as possible. We will try our best to accommodate, but if the production has started, cancellation may not be possible.
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Customized Orders: For custom-made posters, cancellations are only possible within 3 hours of placing the order. After that, production might have begun, and cancellation won't be possible.
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Non-Customized Orders: You can request cancellation anytime before your order has been shipped. Once shipped, our standard return policy will apply.