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Choose from a wide variety of decor to enhance your home or workspace with beauty and peace of mind.
Frequently Asked Questions
How can I place an order for a custom poster?
At Chitrkalaa, we make customization easy!
To create your own custom poster:
- Visit our Custom Product page.
- Read the simple instructions and upload your image.
Proceed to checkout, and we’ll print your poster with Chitrkalaa’s premium 300gsm matte finish.
What sizes do your posters come in?
We offer a range of sizes to match your space and style preferences:
- A6, A5, A4, A3, and 13x19 inches.
Use the size chart below to pick the one that fits your vibe. Whether it’s your cozy room, gaming den, or workspace, Chitrkalaa’s vibrant prints will fit perfectly.
What materials are your posters made of?
We use only the finest premium-grade 300gsm matte laminated board.
- Long-lasting, fade-resistant, and vibrant colors that pop.
Prints that look rich and luxurious, built to stay beautiful for years.
What is the delivery time for my order?
Shipping:
We offer Free Shipping for all prepaid orders across India.
Processing Time:
We work on a print-on-demand basis, ensuring every poster is freshly made for you.
Processing Time: 1-2 working days (excluding Sundays & holidays).
Transit Time:
- Prepaid Orders – Express Shipping (3 to 5 Days)
- COD Orders – Standard Shipping (7 to 9 Days)
Note: Delivery times exclude holidays and unforeseen delays.
What is your return and refund policy?
At Chitrkalaa, we care about your happiness. If there’s any issue with your order, you can reach out to our support team within 2 days of receiving your posters at chitrkalaaofficial@gmail.com. We will do our best to make things right.
Please refer to our detailed return and refund policy on our website for more information.
Can I cancel or change my order?
Cancellation Policy:
- Order Cancellation: If you wish to cancel your order, please contact our support team at chitrkalaaofficial@gmail.com as soon as possible. We will try our best to accommodate, but if the production has started, cancellation may not be possible.
- Customized Orders: For custom-made posters, cancellations are only possible within 3 hours of placing the order. After that, production might have begun, and cancellation won't be possible.
- Non-Customized Orders: You can request cancellation anytime before your order has been shipped. Once shipped, our standard return policy will apply.
Shipping Policy:
- Shipping Locations:
We deliver all over India, including remote locations. - Order Processing:
Once your order and payment are confirmed, we take up to 2 working days to prepare your posters. - Shipping Methods:
We partner with trusted courier services to ensure safe and reliable delivery. Options will be visible during checkout. - Shipping Time:
Prepaid orders usually take 3 to 5 working days to reach you. COD orders may take 7 to 9 days.
Please note: Delays due to weather, festivals, or other disruptions may occur. We will always keep you informed. - Order Tracking:
Once dispatched, we’ll send you a tracking link via email/WhatsApp so you can monitor your package. - Incorrect Shipping Address:
Ensure your address is correct while ordering. Chitrkalaa is not responsible for delivery failures due to incorrect addresses.
Lost or Damaged Packages: In rare cases of loss or damage, contact us at chitrkalaaofficial@gmail.com, and we will assist you with a resolution.
Do you provide wholesale or bulk order options?
Yes, we offer bulk and wholesale deals for both customized and regular posters.
If you have a bulk requirement, email us at chitrkalaaofficial@gmail.com, and we will create an exclusive offer tailored to your needs.
What should I do if I have a question that isn’t covered here?
If you have any other questions, doubts, or need help with your order, feel free to reach out to our friendly Chitrkalaa support team.
You can email us directly at chitrkalaaofficial@gmail.com. We'll get back to you as quickly as possible.
We hope this FAQ section helped clarify your doubts. But if you still need assistance or have a special request, don’t hesitate to connect with us.
We’re always happy to assist and ensure you have an amazing experience with Chitrkalaa posters.
Feel free to reach out anytime for any extra questions, bulk orders, or customizations.